Every call, form, and DM — answered in under five minutes. Booked into your calendar.
Not software you learn. A system we install on your lines, your forms, and your inbox — then run, tune weekly, and answer for. This page tells you exactly what it does, what it costs, and what you'll see every month.
Calls.
Picked up before the third ring, around the clock. Qualified in your trade's language — a burst pipe is not a faucet drip, and the system knows the difference.
Forms.
A text back inside ninety seconds, then a booking link. If they don't self-book in fifteen minutes, we call.
Messages.
Instagram and Facebook DMs, same inbox, same clock. The 9:30 PM inquiry gets a 9:31 PM reply.
Qualification.
Three questions — service, urgency, timeline — and complex calls hand to a human. Flagged, never dropped.
Booking.
Straight into your calendar, with the job details already attached. Your crew opens the morning schedule and the address is there.
No-show recovery.
Confirmations and reminders at 72 hours, 24 hours, and 2 hours — with one-tap rescheduling, because a moved appointment is revenue and a missed one is a hole in the day.
Reactivation.
Quarterly campaigns to your past customers — the furnace you installed four winters ago is due, and its owner just needs the text. Found revenue, zero new ad spend, every booking tagged so you can see exactly where it came from.
The monthly report reads in two units: appointments, and dollars.
Calls answered. Appointments booked. No-shows recovered. Reactivation revenue, traced booking by booking. If a number is on your report, there's a recording or a timestamp behind it. If we can't show it, we don't claim it.
Priced against the hire you'd otherwise make.
Founding — the first five clients.
$997 setup + $1,497/month.
In exchange: documented case-study rights — your results, with your numbers, named or anonymized as you prefer. Three-month initial term, month to month after.
Standard.
$1,497 setup + $1,997/month,
plus a performance share only on what we can prove: 10% of reactivation revenue attributed campaign by campaign, capped, invoiced quarterly with the call-by-call trail attached.
Multi-location.
From $2,994/month for two locations.
We pilot one location first, on results — then the group.
Backed by a 30-day performance commitment, stated plainly in your agreement. If Capture delivers fewer than fifteen documented booked appointments in your first full month, the next month is on us. No fine print beyond that — it's in your agreement in the same words you're reading here.
A front-desk hire runs about $3,400 a month fully loaded (Salary.com, 2026) — for forty hours a week. This covers all 168, and hands you the recordings.
The hire.
- ~$3,400/month
- 40 of 168 hours
- sick days, turnover, retraining
- no log.
The app.
- ~$99–$600/month
- answers to no one
- you configure, you monitor, you find the gaps
- a tool, not a result.
PIINS.
- From $1,497/month
- all 168 hours
- installed, operated, tuned weekly
- recorded, reported, accountable.
- Will my customers know it's AI?
- When they ask, it says so, plainly. Mostly they ask when they can come in. What customers punish isn't automation — it's ringing four times and hitting a greeting from 2019.
- What happens with complicated calls?
- They hand to a human — flagged for follow-up, never dropped. The system's first rule is knowing what it shouldn't handle.
- How fast is the install?
- Week one: install — lines, forms, calendar, inbox. Week two: calibration to your services and prices. You're taking booked appointments inside the first month.
- What if it doesn't perform?
- That's what the 30-day commitment is for — the exact terms are in your agreement, in plain language, before you sign. If Capture delivers fewer than fifteen documented booked appointments in your first full month, the next month is on us. No fine print beyond that — it's in your agreement in the same words you're reading here.
- Do I have to move my phone number?
- No. We layer onto your existing lines. Nothing about how customers reach you changes — only what happens when they do.